How can I start seeing an Optum doctor?
If you want to see an Optum doctor, there are two steps you’ll need to take:
Call your health plan. (There should be a phone number on your plan member ID card.) Ask if the plan includes Optum in its network.
If you need help, give us a call.
You can reach customer service toll-free at:
Toll-free: 1-800-956-8000, TTY 711
Monday through Friday: 8:30 a.m. to 5 p.m. PT, except holidays